🔒 PRIVACY POLICY

Last Updated: May

📘 1. Information We Collect

We may collect the following types of information:

Personal Information

• Name • Email address • Phone number • Mailing address

Service‑Related Information

• Details submitted through booking forms, contact forms, or service requests • Preferences or notes you provide during intake or scheduling

SMS Opt‑In Information

• Phone numbers used for text messaging • Consent records required for compliance

Technical Information

• IP address • Browser type • Device information • Website usage analytics

Payment Information

Payments are processed securely through third‑party providers. We do not store full payment card details.

⚙️ 2. How We Use Your Information

We use your information to:

• Provide services you request • Schedule appointments or consultations • Send confirmations, reminders, and service‑related updates • Communicate via SMS when you opt in • Improve website performance and user experience • Maintain internal records and compliance documentation

We do not sell your personal information.

📱 3. SMS Communications

By submitting your phone number through any form on this website, you provide express written consent to receive text messages from Cozine Enterprises.

• Message frequency varies • Message & data rates may apply • Reply STOP to unsubscribe • Reply HELP for assistance

Your opt‑in consent is stored for compliance purposes.

🛡️ 4. How We Protect Your Information

We use administrative, technical, and physical safeguards to protect your data, including:

• Secure form submissions • Encrypted third‑party processors • Restricted access to personal information • Compliance with applicable privacy and communication laws

🤝 5. Sharing Your Information

We may share your information only with:

• Service providers who assist with scheduling, communication, or payment processing • Regulatory or legal authorities when required by law

We do not sell, rent, or trade your personal information.

📝 6. Your Rights

You may request at any time:

• Access to the information we have about you • Correction of inaccurate information • Deletion of your personal data • To opt out of SMS or email communications

🍪 7. Cookies & Tracking

Our website may use cookies or analytics tools to improve performance and user experience. You may disable cookies in your browser settings.

🔗 8. Third‑Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

🔄 9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

📬 10. Contact Us

Cozine Enterprises info@cozi-enterprise.org

📝 MATCHING TERMS & CONDITIONS PAGE (Formatted)

📄 TERMS & CONDITIONS

1. Acceptance of Terms

By accessing or using this website, you agree to these Terms & Conditions.

2. Services Provided

Cozine Enterprises provides booking, consulting, shared living, and related services. Service availability may vary.

3. User Responsibilities

Users agree to:

• Provide accurate information • Use the website lawfully • Not misuse forms, booking tools, or communication channels

4. Payments & Billing

Payments processed through third‑party providers are subject to their terms. We do not store full payment card details.

5. Cancellations & Refunds

Policies vary by service. Contact us directly for clarification.

6. Limitation of Liability

We are not liable for:

• Website downtime • Third‑party service issues • User‑submitted errors

7. Intellectual Property

All content on this website is owned by Cozine Enterprises and may not be copied without permission.

8. Updates to Terms

We may update these Terms at any time. Continued use of the site indicates acceptance.

9. Contact

info@cozi-enterprise.org

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